Contact information

Welcome to Timebot Pedometer Watch. If you have questions regarding our standalone, no-charging, app-free pedometer hardware, or if you require assistance with an international package shipment, please use our direct support methods:

Brand Operational Name: Timebot Pedometer Watch
International Logistics Hub & Main Office: RM 117, 1/F, FONDA INDUSTRIAL BUILDING, 37-39 AU PUI WAN STREET, FO TAN, HONG KONG
International Customer Support Phone: +852 47439810
Dedicated Help Desk Email: info@timebot.co.uk
Support Response Hours: Monday through Friday, 09:00 – 17:00 (Hong Kong Time / HKT).

Our international team monitors emails across global time zones to assist US and worldwide customers.

Please Note: Our Fo Tan facility functions as a closed logistics center, calibration laboratory, and corporate headquarters. We do not maintain a physical consumer retail storefront or local order hand-over desk for public visitors at this location.